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  Author's Biography  
     
  Mike Grayson  
     
  Mike is an entrepreneur and engineer with an IT and business background.  After serving in the U.S. Army, he was directly responsible for the production of satellite communication equipment for Microdyne Corporation.  After leaving Microdyne, he was responsible for producing mobile Computerized Axial Tomography (CAT) scanners.  Mike then went on to develop systems for Air Force One and various signal intelligence gathering systems for the Department of Defense and various agencies – all computerized using the latest technology.

Mike founded FTI Global and has developed well over 1,000 different systems for a wide range of businesses.  This book is the culmination of over 20 years of experience and study on workflow analysis.  His methods have been used by the Dept. of Homeland Security, Financial Institutions and Fortune 500 companies.  Working briefly with NFL teams inspired him to use the football analogy in implementing The Ultimate Business Playbook methods written about in this book.

He is a Certified Senior Manufacturing Engineer (SME) and CPIM and has won a Networld+Interop Product Award (Best of Show) for a security program he designed called Protocop™, the parent of the Computer Misuse and Detection System (CMDS) which influenced later security systems. 
Mike Grayson
     
 
 
     
  Pamela Booth  
     
  Pam is an entrepreneur and educator.  She holds a degree in the health professions and has been involved in teaching for over 25 years, ten of those include writing.

Pam joined FTI Global as the Vice President of Business Development, became involved in the “Game Tape” process and wrote the chapter on Game Tapes for The Ultimate Business Playbook.  She is also the editor. 

Pam and her husband Mike have four children and one granddaughter.
 
     
 
 
     
  Carole McCormick  
     
  Carole has worked in the mortgage lending industry for over 20 years, serving in many different capacities in sales, marketing and operations. Most recently she was the COO of a national lender in which she became intimately familiar with FTIs workflow process.

Before beginning her mortgage career, she worked for several years in the newspaper advertising business as well as serving as a consultant to businesses trying to find ways for their IT departments and their business departments to talk to each other.

Most importantly, she and her husband Jerry are the proud parents of three adults and 3.5 grandchildren - all of whom provide much joy!